Planning Portal – the online home of planning and building applications in England and Wales – has launched a new website and digital service.
Planning Portal has relaunched its website and underlying digital platform to facilitate increased mobile device usage and provide multi-language support for both English and Welsh languages.
Around 90% of all planning and building applications in England and Wales are done online via the Planning Portal, which is the official entry point. The site receives more than 2,000 applications every working day from its 140,000 registered users, and the number continues to rise.
“We were seeing a steady rise in online applications, an 8% increase from 2015 to 2016, so required a robust website and digital platform to support this, which could also facilitate growth in mobile and tablet usage” said Sarah Chilcott, Planning Portal Managing Director.
Sarah continues: “An average of 10% of the traffic to our website is from tablets and 22% from mobile – the need to deliver a good experience to these visitors is clear. As part of our commitment to accessibility, we also needed to provide multi-language support for our Welsh users. The new Planning Portal is based on Jadu Continuum CMS, a solution that updates every two weeks, meaning we don’t have to endure big three or six monthly upgrades. The maintenance is iterative and ongoing, so disruption is kept to an absolute minimum.”
The new Planning Portal website can be viewed at www.planningportal.co.uk